Privacy Policy

Introduction

Satori AI Tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Business information (company name, role, industry)
• Account credentials and authentication information
• Device/browser type, IP address, usage analytics, cookies
• Payment and billing information
• Communications with us (emails, support requests, feedback)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or illegal activities

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. As a Managed Private Cloud Solution, each client's data is isolated on dedicated virtual private servers with end-to-end encryption. We use industry-standard encryption, access control, and monitoring. However, no system is 100% secure—please use discretion with sensitive data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Sharing and Disclosure

We don’t sell personal info. We may share limited data with trusted vendors for infrastructure and compliance purposes — all bound by confidentiality agreements.

Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Objection to or restriction of processing
• Data portability
• Withdrawal of consent

Third-Party Services

We may use third-party service providers to help us operate our business and deliver services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Children's Privacy

Our services are not intended for children under 13. If we learn we’ve collected data from a child, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@satori-ai-tech.com